In hospital

Couples with dependent children do not have their benefit payment reduced regardless of how long they are in hospital.

Note if a client (or partner) is getting Orphan's Benefit or Unsupported Child's Benefit for a child in their care, this child is regarded as a dependent child.

The hospital rate allows for the cost of personal items, which patients are expected to provide for themselves. The net weekly hospital rate is $58.34 (as at 1 April 2026).

An amount above the hospital rate can be paid where there are financial circumstances to warrant paying a higher rate.

Note MSD cannot pay an amount less than the hospital rate.

Clients getting Emergency benefit must respond to their Mandatory Review before their review date or their payments will suspend.

However, when a client is in hospital (for 13 weeks or less) and needs more time to respond to the review, they may be able to get an extension. If a client is unable to respond to the Mandatory Review, they may be able to get an exemption.

A client must contact MSD before their review date to discuss their situation if they need an extension or exemption.

Note clients who are in hospital for more than 13 weeks do not have a Mandatory Review.