Income Related Rent : Contents
Temporary change becomes a permanent change
Where a client advised that their change in circumstances was temporary and this became a permanent change, you will need to review the client's rate of Income Related Rent.
Generally, you would review the rate of the Income Related Rent from the date the change in circumstances was determined to be a permanent change.
You may consider backdating a lower rate of Income Related Rent and issuing a refund for the client for the appropriate refund period.
Generally, no debt would be created unless you consider that the client intentionally misled you by not providing earlier the correct information about their circumstances.
For more information see:
