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Client with suspended or expired benefit record

Assessable income can be reviewed when a client or their partner (if any) has a permanent change in income.

When a client or their partner (if any) is getting a benefit and the benefit payments have reduced or stopped, the indicative rate of Income Related Rent calculated will be reviewed:

  • when the client tells MSD of the change in circumstances or
  • following the cancellation of the benefit at 8 weeks

Retrospective benefit review

When benefit is reviewed and retrospectively adjusted, you may need to consider whether the indicative rate of Income Related Rent calculated needs to be reviewed.