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Details from overseas

International Services sends each client a 'Details from Overseas' form with their grant letter - which can be emailed on request. The client is required to return this form after they have arrived overseas.

This form asks for:

  • details of the client's overseas bank account number which must be verified by the overseas bank and
  • evidence that the client is travelling or residing in the country or countries which were stated in their application form

If this form is not returned by the client within 6 weeks of their arrival overseas, payments will be suspended by International Services until the form is returned and entitlement confirmed.

If a client wants to communicate with International Services via email, they should complete the 'Authorisation of E-mail address Form' that's part of the 'Application for New Zealand Payment Overseas' form.

For more information see:

The contact details for International Services are:

From New Zealand 0800 777 227 (free calling within New Zealand only)

From Australia 1800 150 479

From other countries +64 4 978 1180

Email international_services@msd.govt.nz

Postal

International Services
Ministry of Social Development
PO Box 27178
Wellington 6141
New Zealand

Fax 04 918 0159

Note when calling from overseas replace the '+' with the international direct dial prefix for the country you are in.