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Special portability : Contents

Change of address

When a client changes their address International Services must check that the move does not affect the client's entitlement to Special Portability.

Moving to another country

If a client has moved to another Pacific country they will have continued entitlement to Special Portability.  This also applies to clients who applied for Special Portability from the Cook Islands, Niue and Tokelau.

If they have moved to a country not covered by the Special Portability Arrangement different rules apply and payments should be suspended until continuing entitlement is decided by International Services.

For more information see:

Legislation

  • Entitlement to be paid New Zealand superannuation in specified Pacific country section 31(2)(d) and (4)(d) New Zealand Superannuation and Retirement Income Act 2001
  • Entitlement to be paid veteran's pension in specified Pacific country section 191(2)(d) and (4)(d) Veterans' Support Act 2014
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The contact details for International Services are:

From New Zealand 0800 777 227 (free calling within New Zealand only)

From Australia 1800 150 479

From other countries +64 4 978 1180

Email international_services@msd.govt.nz

Postal

International Services
Ministry of Social Development
PO Box 27178
Wellington 6141
New Zealand

Fax 04 918 0159

Note when calling from overseas replace the '+' with the international direct dial prefix for the country you are in.