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Reciprocal Australia : Contents

New Zealand benefits and pensions

The agreement with Australia sets out additional conditions that a client must meet when they meet all the qualifications for the following New Zealand benefit or pension except for residence:

The additional conditions are different for each benefit or pension so it is important that you check the conditions for each benefit or pension carefully.

For more information contact International Services or see:

The agreement does not cover the following:

  • Emergency Benefit
  • Jobseeker Support
  • Orphan's Benefit and Unsupported Child's Benefit
  • Sole Parent Support
  • Supported Living Payment (for care of sick or infirm)
  • Young Parent Payment
  • Youth Payment

Case managers are responsible for determining eligibility for New Zealand benefits and pensions based on New Zealand legislation and the agreement with Australia in respect of people residing in New Zealand.

The only exception is New Zealand Supported Living Payment (health condition, injury disability or totally blind) when the applicant has not had 2 years continuous residence within New Zealand. These claims must be decided by International Services.

Legislation

The contact details for International Services are:

From New Zealand 0800 777 227 (free calling within New Zealand only)

From Australia 1800 150 479

From other countries +64 4 978 1180

Email international_services@msd.govt.nz

Postal

International Services
Ministry of Social Development
PO Box 27178
Wellington 6141
New Zealand

Fax 04 918 0159

Note when calling from overseas replace the '+' with the international direct dial prefix for the country you are in.