Contents
Reciprocal Jersey Guernsey : Contents

Refusal to apply

Advise International Services if a client refuses to apply for a Jersey/Guernsey pension. International Services will contact the client to explain the reasons why they must apply.

International Services will suspend the New Zealand benefit or pension if the client does not respond to requests to apply for a Jersey/Guernsey pension.

These reasons are:

  • it is their right as they have made contributions
  • clients must claim any benefit they may be entitled to in Jersey/Guernsey if they are entitled to a New Zealand benefit or pension
  • a New Zealand benefit is reduced by the amount a client is entitled to receive from Jersey/Guernsey
  • if a client leaves New Zealand for more than 26 weeks their New Zealand Superannuation or Veterans pension may stop, but payment of a Jersey/Guernsey pension continues
  • if a client leaves New Zealand for more than 4 weeks their Sole Parent Support may stop but payment of a Jersey/Guernsey pension continues
  • if a client leaves New Zealand for more than 6 weeks their Supported Living Payment (health condition, injury, disability or totally blind) may stop but payment of a Jersey/Guernsey pension continues
  • if a client is single and their New Zealand benefit or pension is reduced to the hospital rate, and the rate of the Jersey/Guernsey pension is more than the hospital rate, the New Zealand benefit or pension will be suspended but the Jersey/Guernsey pension will still be paid

Legislation

The contact details for International Services are:

From New Zealand 0800 777 227 (free calling within New Zealand only)

From Australia 1800 150 479

From other countries +64 4 978 1180

Email international_services@msd.govt.nz

Postal

International Services
Ministry of Social Development
PO Box 27178
Wellington 6141
New Zealand

Fax 04 918 0159

Note when calling from overseas replace the '+' with the international direct dial prefix for the country you are in.