Clients paying market rent as Income Related Rent not currently calculated

A client may be paying the market rent rate for a property because they:

• have not applied for Income Related Rent or have chosen not to access it or
• had been paying rent based on a rate of Income Related Rent but subsequently the Ministry of Social Development has been unable to calculate a new rate because the client has not provided all the information it required

In these situations:

• Kāinga Ora must charge the market rent rate for the property or
• community housing providers may set the rent themselves but it must not be higher than the market rent rate for the property

Note if the client has not had a rate of Income Related Rent calculated, the housing provider cannot be paid an Income Related Rent Subsidy.

For more information see:

• Property improvements
• Increases to the rent for clients paying market rent
• Decreases to the rent for clients paying market rent rates
• Market rent rate determined by the Tenancy Tribunal
• Examples of effect of changes to market rent rates
• Market rent rate reviews