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Current client debt : Contents

Current client debt

Current client debt is debt that is being repaid by clients who are currently receiving a main benefit. The debt is usually where the client has received:

  • an Advance Payment of Benefit
  • a recoverable Special Needs Grant
  • Housing Support Products or
  • an overpayment of benefit entitlement

Current client debts are held in the client's SWIFTT record on SDBTI screen.

When a client's benefit is cancelled their debt is transferred to TRACE system and is administered by Client Support - Debt Management. Debt on TRACE is termed non-current debt (NCD).

Clients with MyMSD are able to view their current debt balances and repayments online.

Debt transfers between SWIFTT and TRACE, depending on the status of a client's benefit, until the debt is repaid in full or it is decided the debt is non-recoverable.

Income Related Rent debt

Income Related Rent debt is created when a client in social housing receives a calculated rate of Income Related Rent lower than they were entitled to. For more detailed information see:

Where a client is no longer receiving Work and Income benefit or pension entitlement, and has received:

the debts are held on the Debt Management System.