Transfers
When a client has a change in circumstances that affects their housing needs they may request a transfer to another property that better suits their new circumstances.
A client requesting a transfer to another social housing property will have to be reassessed using the original assessment criteria. This means they must have had a significant change in circumstances, as the client needs to be at risk (priority A) or have a serious housing need (priority B), to be eligible for another property.
If the client has concerns with the existing social housing property they are renting, for example, if it is cold, damp and/or mouldy, or there are concerns with overcrowding or underutilisation in the property, these cases need to be referred to the Housing Processing Hub.
For more information see:
- Social Housing Transfers [no link find out why]
Housing provider requires transfer
There are also situations when a social housing provider may require a client to move to a different property belonging to that provider.
Housing needs assessment
When a housing provider requires a tenant to transfer, they may ask MSD to complete a review of the tenant's housing requirements.
For more information see:
Change in circumstances and effect on tenancy review
All clients in social housing can have their tenancy reviewed. However, these are being targeted to make sure that reviews focus on the people most likely able to sustain alternative housing.
This means when clients tell us about changes in circumstances that effect their continued eligibility or the need for the particular property, their continued eligibility for social housing may not be reviewed straight away.
For more information see:
- Duty to advise of changes in circumstances Change in circumstances for current tenants
Legislation
- Functions of agency section 101 Public and Community Housing Management Act 1992
- Agency may review housing needs of a tenant section 118 Public and Community Housing Management Act 1992
- Kāinga Ora may review placement section 75 Public and Community Housing Management Act 1992
- Registered community housing provider may review placement section 96 Public and Community Housing Management Act 1992
- Special provisions for notice terminating social housing tenancies section 53B Residential Tenancies Act 1986
- Ministerial Direction on Eligibility for Social Housing
