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General portability : Contents

Changes and reviews - New Zealand Superannuation and Veteran's Pension paid under General Portability

Clients have an obligation to advise MSD of any changes in their circumstances that may affect their entitlement to New Zealand Superannuation or Veteran's Pension paid under General Portability or the rate payable.

MSD may also review New Zealand Superannuation or Veteran's Pension at any time to ensure that the client still meets the qualifications and is getting the correct rate of payment.

International Services is responsible for reviews of New Zealand Superannuation or Veteran's Pension paid under General Portability.

Mandatory Reviews for New Zealand Superannuation and Veteran's Pension paid under General Portability

MSD must review a client's New Zealand Superannuation or Veteran's Pension paid under General Portability 52 weeks from when the payment under General Portability commenced and every 52 weeks from when the client's last Mandatory Review was completed.

Clients must respond to the Mandatory Review before their review date, or their payment will suspend.

Legislation

The contact details for International Services are:

From New Zealand 0800 777 227 (free calling within New Zealand only)

From Australia 1800 150 479

From other countries +64 4 978 1180

Email international_services@msd.govt.nz

Postal

International Services
Ministry of Social Development
PO Box 27178
Wellington 6141
New Zealand

Fax 04 918 0159

Note when calling from overseas replace the '+' with the international direct dial prefix for the country you are in.